Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Get 50% OFF QuickBooks for 3 months*
Buy nowI am running QuickBooks Desktop Premier Plus Contractor Edition 2022. I import my company's credit card charges into my Bank Feeds via a webconnect file (QBO). This feature suddenly stopped working. When I import the QBO File, I select “Use an existing QuickBooks account” like before, but now the account (Credit Card) is not listed; instead, only my payroll accounts are listed. The only way I can import the charges is if I set up a new credit card account and import them there, but then I have to manually move each individual charge back over to the original credit card account, which takes hours. This happened in the past, and it was a QuickBooks problem, not a banking problem. I was forced to upgrade my QuickBooks to solve it. My QuickBooks is up to date, and I spent hours on the phone with support to no avail. How do I fix this issue? Extremely frustrating.
Solved! Go to Solution.