I can see your challenges importing your downloaded transactions, 8110Bookkeeping. I'll ensure to help you fix this.
Let's ensure that QuickBooks is updated to the latest release so that your software is up-to-date and has the latest features and fixes.
Also, you can run the verify rebuild utility tool. This will help resolve commonly known data issues with your company file.
Follow these to verify data:
- Select the Window at the top menu bar, then hit Close All.
- Open the File menu and select Utilities.
- Click on Verify Data.
On the other hand, here's how to rebuild data:
- Select the Window at the top menu bar, then hit Close All.
- Open the File menu and select Utilities.
- Click on Rebuild Data.
For more information, check this article to learn more about the process: Verify and Rebuild Data in QuickBooks Desktop.
Regarding the messing payee, you'll want to check if there's a bank rule. QuickBooks will use the name in this field to rename automatically to match a transaction. Here's an article for more details: Use Renaming Rules for Bank Feeds.
Moreover, I'll share these resources for additional reference when managing bank transactions:
You can always ask follow-up questions if you need more help with QuickBooks. We're always here to guide and assist you all the way.
