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thisprogsucks
Level 2

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Almost every time I open my QBO account, the bank accounts are already 'updating' (meaning that the pinwheels are circling consistently).  It never actually complete and is just stuck in this mode for extremely long periods of time (over 45min).  I usually just give up and try again the next morning.  

 

Is there any way to stop the update and start afresh because clearly the account sync is frozen.  This happens ALL THE TIME, but rarely happens in my client's accounts.  Please advise how to work around this issue to get my bank accounts updated in a reasonable amount of time. (PS: the bank is the same as some accounts in other QBO companies I have, so that can't be the issue.)

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