Thanks for visiting the community and letting us know the problems you're getting with your QuickBooks Desktop software, @CFTA.

I understand that having issues like this can be troublesome. For this, I want to make sure we look into this.

Please know that this community is only able to provide basic troubleshooting for software issues. We would recommend that you continue working with our Technical Team to get this issue reviewed by our Support Team. 

To get our support, follow the steps below:

1. Open QuickBooks and click the Help menu.
2. Select QuickBooks Desktop Help.
3. On the pop-up screen select Contact us.
   
4. Click the Search for Something else button then type your concern in the Ask us anything box.
5. Hit Search then scroll down to get your contact options.

Refer to this article to learn more about our contact options and support availability: Contact QuickBooks Desktop support

Note that all calls are directed to the Tier 1 support, so once you get a hold of a live representative, you can request for a supervisor onset of the call. They can look for a higher support to help you further with your technical concern. You can provide the case numbers of your previous calls to help them track the issue.

Kindly update me on the result of the call. I want to ensure everything is working well for you, and I'm here to provide further assistance and insights. Have a great day!