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havrelm1
Level 2

3 of 4 accounts with chase are downloading transactions, 4th account says last updated 4 weeks ago

After switching everything over to the new CHASE-New bank feeds, everything was working perfectly with all 4 of my accounts. Then, randomly, my main account out of 4 stopped syncing, all other sync perfectly.

 

It shows the correct account balance that is currently in the account, but when I hover over the refresh circle is says "last updated 4 weeks ago" even when I manually click refresh.

 

I have since even purchased a brand new computer, newest updated on everything and still have the same issue. I have disabled bank feeds, done updates, re-enabled 10+ times and still only 3 of the 4 accounts sync up. I am now a month behind because of this issue and don't know where else to turn for resolution.

 

Thanks in advance for any guidance!

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