It's my priority that you can use QuickBooks Self-Employed (QBSE) smoothly, jbuhlman.
Unexpected behavior, such as buttons not working or the program crashing can be caused by a cache full of history and temporary files. I recommend accessing your account via private browsing or incognito mode. These browser sessions do not retain local files or cache, eliminating the potential for a webpage issue.
The steps may vary depending on the browser you're using. Follow these steps on how to bring up one:
- Google Chrome: Press Ctrl + Shift + N
- Mozilla Firefox: Press Ctrl + Shift + P
- Safari: Press Command + Shift + N
- Microsoft Edge: Press CTRL + Shift + P
If you can open and perform any tasks without any issues, clear the cache of your regular browser to remove the stored data. The process will also improve the application's overall performance. As an alternative, you can use a supported browser.
In this article, you can read more about how to get the best experience possible when using QBSE: System requirements for QuickBooks Online, Accountant, Payroll, and QuickBooks Self-Employed. It includes specifics about the recommended operating system and internet speed.
Browse our online resources for tips and related articles to assist you in completing any QBSE tasks. From there, you'll find topics like mileage tracking, tax preparation, and handling banking-related activities.
If you have any further concerns or questions about QBSE, leave a comment below. I'm always willing to help and see that this is taken care of for you. Have a good day and stay safe.
