Hi there, @cmalbarado.

I'm here to help ensure you're able to download your online transactions in QuickBooks Desktop banking feeds.

Let's perform a few troubleshooting to determine why your bank account in Chase isn't downloading your online transactions while it is working properly on your credit card accounts and resolve it accordingly.

Make sure to create a backup copy of your company data before following the steps below:

A. To Rebuild Data

1. Go to File.
2. Click Utilities.
3. Select Rebuild Data.
4. Click OK.

B. To Verify Data

1. Go to File.
2. Click Utilities.
3. Select Verify Data.
4. Click OK.

Here's a link you can read to learn more about the troubleshooting steps: How to Fix Possible Data Damage on your Company File in QuickBooks Desktop?.

However, we may need to continue our troubleshooting steps if the tool above didn't perform any changes. Use this link for reference: Run Quick Fix my Program from the QuickBooks Tools Hub.

You may also read this reference with the topics to use while working with your bank accounts and transactions: A Series of Articles that Covers Bank Feeds in QuickBooks.

I've got you covered if you have other questions about banking accounts and online transactions in QuickBooks. Let me know by leaving a comment using the Reply option below. Take care always!