You're welcome, @PhiPsi156.

We hear your sentiments and appreciate your efforts in taking my colleague's suggestion into consideration. Thank you as well for sharing the steps you've done to resolve the issue when syncing with Chase Bank.

For future use, see this helpful article about handling bank errors when downloading transactions in QuickBooks: What to do if you get a bank error or can't download transactions in QuickBooks Online.

Just post back if you need extra help with banking or QuickBooks as a software. The Community is available to back you up 24/7. Stay safe!