Hey there, FoxCanada.
I completely understand where you’re coming from. Allow me to help and get this working for you.
Which bank are you having a problem with? Did you encounter any errors? If you have, the following articles list different bank error codes and detailed troubleshooting steps to resolve them:
Fix Online Banking Errors in QuickBooks Online (QBO).
What to do if bank transactions won’t download or there's a bank error.
In the meantime, we can perform a manual update to refresh the connection between your bank and QuickBooks Online. See the steps below:
- On the left navigation menu, click Banking.
- Go to Bank Feeds.
- Click on Update in the upper right. QuickBooks begins updating your account.
Alternatively, you can download transactions from your bank’s website into QuickBooks using our WebConnect feature.
Additionally, you can go through these write-ups if you need help with online banking errors as well as updating sign-in information in QuickBooks Online:
Bank and Bank Feeds in QuickBooks Online.
How to update your bank account sign-in information.
Fill me in if you have additional questions or concerns about QuickBooks, FoxCanada. The Community and I will be around to help.
