Thank you for posting in the Community space, Pdist.

We've updated the bank feeds to provide a more secure and convenient banking experience. Due to these updates, you'll need to reconnect your account to continue using the online banking service. Since Chase has discontinued the classic mode, you must use the new Express web connect option.

The side-by-side mode isn't an option that's why you only see Advance and Express mode. The Express web connect is a one-way connection from your Chase bank; you only need to connect once, and QuickBooks will download the transaction as soon as it becomes available.

The QuickBooks system is dependent on the information shared by the financial institution. We're currently unable to control the balance displayed from your Chase account. I recommend contacting your financial institution since changes to their system may be required.

In the meantime, you can either reconcile your account once the pending transaction has been posted or exclude the amount of the pending transaction when reconciling your account on a daily basis. Refer to this article for a complete guide in doing reconciliation: Reconcile an account in QuickBooks Desktop.

In addition, I've added this resource if you run into problems while reconciling your account: Fix issues when you're reconciling in QuickBooks Desktop.

If you need anything else, let me know. I'll be around to help you.