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Admin-Superstar
Level 1

"NEW" Chase Bank Feed downloading multiple times

Using Quickbooks Desktop 2022 Enterprise.

 

I was told we had to change the Chase Bank Feed by September, so we set up with the "New Chase Bank" feed.  Now, when we open the Bank Feeds, instead of asking for a password, it automatically links to Chase.  But it won't actually download the transactions until you click on the "Download Transactions" button.  They took away "Update all for this Bank" option, so you have to refresh each account separately.

Once you refresh everything, and match your transactions, if you select a different account, then go back to the first one, the transactions will be there again, and you have to "Ignore" them to make them go away and not create duplicate entries. If you switch back and forth between accounts, the feed will download two or three times.  In the last few weeks, I have ignored twice as many transactions as I added.

How do I get the Chase Bank feed to only download once so I don't have to ignore hundreds of transactions over and over again??

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