Thank you for getting back to us, @Matt83yl.

Let me share some information about the auto-import feature in QuickBooks Online (QBO).

We don't have to set up anything in QBO because this is available in all versions. If the customer's bank is supported, this feature will function.

You can check this article for more information: What's new in QuickBooks Online: June 2022.

I've also added this link for future reference: Download, match and categorize your bank transactions in QuickBooks Online. It includes a quick video tutorial to guide you in organizing your bank feed transactions.

Let me know if you have other questions about the auto-import feature in QuickBooks. I'm always here to help.