@HersheyDMD,

The issue is that Chase Bank and the Legacy Chase Banks (eg First Bank...) have been bundled to Chase Bank (All) -new.  With that Chase no longer supports Quickbooks using bidirectional communication via Direct Connect for feeds.  Instead, it utilizes Web Connect which only offer one directional communication from Chase through Express Web Connect where it downloads the daily file.

So Chase it seems that Chase has moved away from the awesome Direct Connect and only allows Express Web Connect and Web Connect via QBO import.

With Express Web Connect Quickbooks communicates directly with your bank on your behalf. You don't have to sign in to your bank's website and manually download transactions - Quickbooks does this for you. With Direct Connect the original way Quickbooks can even talk back (for bill pay, money transfers, etc.).  With Web Connct you have to log onto the Banks Website and Download the QBO file and then import it.

The Quicken website explains it.  Quicken as people may or may not know was Legacy Product originally made by Intuit and of which Quickbooks came about.  Quicken was spun off to its own company.
https://www.quicken.com/support/how-quicken-connects-your-bank

It could be because some people could not activate Chase Direct Feeds because of Internet Explorer II issues.  However there is a work a round that allows you to Change the Default Browser from IE to Chrome or Firefox.  You can follow this thread.
https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-changing-default-browser-in-qb-...
 

https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-changing-default-browser-in-qb-...

https://quickbooks.intuit.com/learn-support/en-us/other-questions/re-changing-default-browser-in-qb-...