Thank you for getting in touch about this, @mike6453. I appreciate you doing all the possible troubleshooting processes. I'm here to assist you with your concerns.
Since you've performed all the possible processes to fix the following issues and still get the same concern. I'd suggest reaching out to our QuickBooks Technical support team. They have the tools to check into your account and check if there's an ongoing investigation.
Here's how:
- Click Help at the top menu bar, then select QuickBooks Desktop Help.
- Select Contact us and then enter that you get Reminder prompts and Continue.
- Then choose either to Message an Agent or Talk to a Specialist.
Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support.
Moreover, once everything is settled, you might want to utilize this link for reference for future purposes: Reconcile an account in QuickBooks Desktop.
If you have any other QuickBooks-related concerns, let me know in the comment section. Take care!
