I have done this twice, and each time I am told by customer service that they cannot help, and I need to pay $120 some odd dollars for "next level support," or to upgrade to QB Desktop 2022.

This is absolutely criminal that you would make customers PAY TO SOLVE PROBLEMS WITH YOUR SOFTWARE.

There are NUMEROUS people with the same problem on this forum, and QB Support is telling us ALL we need a Support Plan to continue using your software.

I have no words to describe how awful this experience has been for me.