Hello there, @JDMcM and @litbeth327. I appreciate both of you performing some steps to resolve your banking concern.
To fix this issue, you can consider editing your bank feed settings. Let me show you how:
- Deactivate Bank Feeds for an account.
- Do the necessary changes.
- Set up the account for Bank Feeds.
However, since you've mentioned that you're unable to disconnect your bank account @JDMcM and still getting the same issue after trying the rebuild and verify tool @litbeth327, this time, I recommend contacting our Customer Care Team. They have the tools to pull up your account to investigate the root of the problem and why the issue keeps appearing.
To reach them, here's how:
- Open QuickBooks.
- Go to the Help menu at the top.
- Select QuickBooks Desktop Help.
- Type Contact Us in the search box. Then, click on Contact Us at the bottom.
- Select the way you wish to connect with support.
You can also check out this link for more information on how to contact them: Contact QuickBooks Desktop support. Ensure to review their support hours, so you'll know when agents are available.
To learn more about how Bank Feeds work in QuickBooks Desktop, you might find the following articles helpful:
Don't hesitate to leave a comment down below if you have other QuickBooks concerns. I'll be glad to help you more. Have a pleasant day.
