Hello there, @Thompson.

Thank you for reaching out and letting us know you're one of the affected users. I can help you add your transactions in QuickBooks for Mac.

Being unable to download the Capital One transactions directly in QuickBooks is identified as an on-going issue. While I'm unable to provide a definite time frame for when this will be fixed, rest assured that I’ll update the post once there’s progress.

You can try the recommendation given by Matt, or you can also download your transactions outside QuickBooks and manually upload them here in QuickBooks.

In case you encounter challenges, you can contact our phone support for further assistance. You can also ask the agent to add you for our notification list. You can scroll up a little to get our phone directory.

Let me know how it goes, Thompson. Please also keep me posted if there's anything else I can do for you. Just click the "Reply" button or mention my name.