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Getting you back on track is our top priority @AssuredBookkeepingPlus.
We won't rest until this is taken care of. We're currently investigating the bank transaction not refreshing or downloading. Our engineering team is actively working to resolve the issue as soon as possible.
On top of that, I'd suggest contacting our customer service team to add you to the list of affected users. Rest assured that once it is fixed, you will notify via email.
Here's how:
- Go to the Help menu, then click Contact Us.
- Type your concern in the box and tap Let's talk.
- Choose either Get a call or Start a chat.
- Complete the required data and submit the request.
Ensure to call them within business hours for a swift response.
Furthermore, visit these articles below on how to resolve upload and bank errors in QuickBooks:
- Fix bank upload errors in QuickBooks Online
- What to do if you get a bank error or can't download transactions in QuickBooks Online.
I'd be happy to listen and help if there are other problems with your account. Please leave that in the comment section below, and I'll get you back shortly. Be safe.