Hi mikeshinod,

Thanks for sharing your sentiments in the thread. I suggest contacting our QBO Support about this matter as it has been a long time since you got this issue. They will be able to do further investigation on their end.

1. Click on Help and click the Search tab.
2. Click Contact Us at the bottom.
3. Enter a sentence to describe the issue and click Continue.
4. Choose Start a chat or Get a callback.

Let me know if you have other concerns. Take care.