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Replying to:
LeizylM
QuickBooks Team

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Hi there, Kason Kellstrom. 

 

Let me make it up to you by ensuring the Accountant Center page is working for you. 

 

To isolate the issue, I would recommend reaching out to our Support Team for further assistance. A live representative can look into this securely and investigate the issue you had.

 

Here's how to reach them:

 

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Give a brief description of your issue, then select Let's talk, and then choose a way to connect. Phone support may be limited due to volume.

 

You can check out this article for our most updated contact information and scheduled hours: Support hours and types.

 

In case you need to learn some tips in managing your QBDT, you can always check our Help articles page. There, you can read some of our great resources and use it for future reference.

 

If there’s anything else I can do for you, don’t hesitate to reach out again. I’d be glad to help.

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