Thank you for your reply. I have the latest release v20.0.8 R9 and I have verified and repaired the company file but the problem persists. On all my Customer Payments that have "Check" as the Pmt. Method, the program will not allow me to click on the bounced check icon in the toolbar. I tried changing payment types, save, and then change it back to check but still not allowed to use the bounced check function.

Any other ideas would be appreciated.