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Replying to:
ivan-drophousedesign
Level 2

Why is my CC balance showing a discrepancy? I made indirect changes to reconciled transactions only. No changes were made to accounts or amounts. Whisky Tango Foxtrot???

There were some older transactions that were missing a vendor name on most, with others missing reference numbers. While I understand these aren't necessary for accounts coming into balance, they're important for accurate reporting when it comes to vendor management. 

There were only 2 in which the category account was changed, however NOT the expense account from which the transaction actually was paid from. While the names and reference numbers was more for accurate reporting and my OCD, these 2 were specifically at the request of my boss to ensure the balance sheet was accurate. 

After all of this, I'm now showing my beginning balance for this credit card significantly off. I clicked on the "We can help you fix this" link and had to manually write down each of the 70 transactions since there isn't a download option. It shows a "Reconciled Amount", a new "Amount" and the "Difference". There is absolutely NO difference in them despite the "Change Type" being "Amount changed". This is absolutely incorrect. I literally went through each transaction audit trail to verify and every single one had no changes to the paying account, meaning it should still be showing as reconciled to this credit card account. I'll admit I'm a perfectionist but I've also been using Quickbooks for 12 years, online specifically for 4. I've made indirect changes like this plenty of times and this has NEVER happened. 

PLEASE HELP!

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