It's odd this one transaction is showing, TomE2022.
As it's not part of your reconciliation date, this new transaction shouldn't appear in your month's reconciliation report. Let's run the Verify and Rebuild data to ensure your company is not at risk of potential data damage. Since data problems can occasionally cause unexpected behavior in the software,
Here's how:
- Go to the File menu, then click Utilities.
- Choose Verify Data, then hit OK to close all windows. If you see “Your data has failed the integrity check” you need to rebuild your file. If there are no problems with your data, you’re done.
Rebuild data:
- Go to the File menu, then select Utilities.
- Click Rebuild Data, then press OK to close all windows.
- Choose OK to backup your company file.
- Once the rebuild's finished, hit OK.
Also, please make sure your QuickBooks Desktop is up to date. This guarantees you have the most recent features and fixes.
If the issue persists, I recommend contacting our QuickBooks Desktop Support. They have the tools to conduct a screen-sharing session and submit a ticket for further investigation to determine the root cause of this issue.
I've also added this article to learn what to do if you need to add or modify transactions you already reconciled for future reference: Mini-reconciliation.
You're welcome to add details below if you need further assistance in QuickBooks. We're always here to help you.
