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Buy nowI'm here to share some more insights about resolving this banking concern, @NeedH3lp.
I appreciate the in-depth details you've shared to this thread to describe the problem you've encountered. Can you please confirm if you're getting any error messages with the BOA account before this happened? Any new details will help.
In the meantime, if the transactions are not coming in and you're in rush to get bank transactions in your account for reconciliation, upload them manually. Download the data from your bank then map the transactions in a CSV file.
Once it is ready, start importing the file to your QuickBooks Online company. Follow these steps:
When the online banking connection is reconnected, the bank might re-download the transactions that were not fetched before. To avoid any duplicates, exclude them in the For Review tab. Here's how:
Excluded transactions are then moved to the Excluded tab, and won’t be added to QuickBooks or be downloaded again. To permanently delete duplicate entries, put a check mark on them, then hit Delete.
To learn more about mapping and uploading bank entries, see the following article:
I'd also recommend contacting our support to report this banking problem. Follow these steps to get a live support to help you:
If you have other concerns for me, please leave a comment below. I'll be right here so share some more help with this banking issue and other topics with QuickBooks.