Thank you for joining in on the thread, CharisRealtyGrp.

Would you mind telling us the name of the bank and if you receive an error when you manually update your connection? That way, I can check if there's an emerging issue and a workaround.

You can also find more information by clicking the code in Step 4 of this article: What to do if you get a bank error or can't download transactions in QuickBooks Online. However, if you don't get anything, please follow Steps 2 and 3.

If still unresolved, you can consider uploading the transactions of the affected period. Then, please contact our QBO Support, so they can use more tools to gather more details and investigate this further.

I'm just around if you need help as you go through the steps and will continue to check this for you.