Hello there, elleholub.

This isn’t the kind of experience I want you to have when using the online banking features. Let me help ensure the connected accounts will show all the correct transactions.

Based on the scenario, you can disconnect and reconnect the accounts. Performing these tasks won’t change the existing data (categorized or reconciled transactions in the past).

To unlink an account:

1. In QuickBooks Online (QBO), tap the Banking or Transactions menu on the left panel and choose Banking.
2. From the list of accounts, click the Blue tile icon and choose the one you’re working on.
3. Press the Pencil icon and select Edit account info to open the Account screen.
4. Navigate to the Connected to section and tick the box for Disconnect this account on save.
5. Click Save and close.

After disconnecting all accounts, you can start connecting each one in QBO. Here’s an article that will walk you through the process: Connect bank and credit card accounts.

For additional resources, the links will guide you on how to set up a bank account or credit card account with multiple cards associated with it. You’ll also learn about classifying and matching downloaded data.

• About bank or credit card subaccount setup
• Categorize and match online bank transactions 

If you have further questions or need a helping hand in managing online banking entries, let me know in the comment section below. I’ll jump right back in to assist further.