That's a pathetic response. -oh- it should be a feature request, as if your customers have not been complaining about this for more than a decade. No, it's basic functionality, particularly given that many things cannot be accomplished with the stock software, which requires us to pay for add-ons via 3rd parties. They don't always work optimally, which requires cleanup (vs. the backup/restore tedium) - like seriously, revert last import or select all-delete. If I can spend 2 hours doing this one-by-one, then WTF, you can do it in batch.

What it amounts to is a marketing squeeze to force you to buy the accountant version for all the actual useful features. Intuit sucks, your support sucks. I'm not even sure why I'm paying for this crap.

I have yet to find an accountant that actually likes QB. They use it because they have to, but they all hate it.