Just wondering if you ever found a resolution to your problem.  I'm also just getting started with QuickBooks Desktop version, and I'm having the same issue.  One of my banks doesn't show up with the "Bank Feed" wizard, and the bank doesn't offer a .QOB file to download (only .CSV or .TXT).  I've scoured YouTube and the QuickBooks help articles, and there doesn't appear to be a good, easy solution.  I agree with many others on this questions.....very frustrating to pay so much for the Desktop version and then not be able to do a simple thing like import an Excel or .CSV format to just get started.  I really don't want to pay for another converting software system, but I also don't want to spend hours having to do manual entries at the very beginning.  Not a great way to start as a first-time customer. :(