Thanks for using QuickBooks Desktop in managing your bank transactions, CKH3. I know how difficult it is when you can't download your data. I'm here to help you with that.

There are several reasons why your bank transactions aren't downloading in QuickBooks Desktop, and I've added them below:

• QuickBooks is not in the latest release. 
• There's a problem with the connection between your bank and the program. 

Before proceeding, may I know the name of your bank? This way, I can further check any reported issues related to this.

To start, I'd recommend running the Verify and Rebuild Data utility. This scans data issues within the company file and self-resolves them.

Once done, let's manually update your bank account in QuickBooks Desktop. This refreshes the connection between your financial institution and the program.

Here's how: 

1. Go to the Banking menu.
2. Select Bank Feeds.
3. Click the Bank Feeds Center.
4. Choose your account and click the Refresh icon a couple of times. 
   
   

If the issue persists, I encourage contacting your financial institution. They'll be able to check if there are updates on their end.

Also, you can enter the bank data manually into the program. This way, you'll be to categorize them.

Additionally, I've included an article that'll help you match your QuickBooks accounts to your bank and credit card statements. This ensures your books are accurate: Reconcile an Account.

I'm only a few clicks away if you need assistance with your other QuickBooks tasks, CKH3. It's always my pleasure to help you out again.