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DivinaMercy_N
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Thanks for more details, @CaymanBeach.

 

I'll lend a hand so you can get rid of the error. 

 

To start, let's open a sample company file to determine if the problem lies in the file or the QuickBooks Desktop (QBDT) program itself. Here's how:

 

  1. Run your QBDT program.
  2. Next, from the No Company Open window, click Open a sample file.
  3. Then, select any sample file on the list.

 

If you don't encounter the same thing when opening the sample file, it's either your company file the folder where the file is saved is damaged. To verify if it's the cause, let's copy the file to a different location.

 

If the same thing happens, you can proceed in performing Solution 4 in this article: Unrecoverable Error: General Troubleshooting Steps.

 

However, if the issue persists, I'd recommend reaching out to our Technical support team to further investigate the root cause of the issue. They can also provide different ways on how you can resolve it. 

 

You'll also want to browse our QuickBooks Help page in case you need handy guides in performing your QBDT tasks. 

 

I'm still ready to help you in case you have any other queries about bank feeds. I'll keep an eye out for your reply. Take care always. 

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