Let's work together and get to the bottom of this, @CaymanBeach.
I recommend running the Verify Rebuild tool to isolate the issue. This process scans your file for any errors and resolves them right away. I show you how.
- Go to the Window menu in your QuickBooks Desktop (QBDT), and select Close All.
- Then, go to the File menu.
- Select Utilities.
- Click Verify Data.
- Go back to the File menu.
- Select Utilities.
- Click Rebuild Data.
You can also check this link for more detailed steps: Verify and Rebuild Data in QuickBooks Desktop.
If the issue persists, I suggest downloading the QuickBooks Tool Hub and running the Quick Fix my Program to fix this. You can refer to this link for the complete process: Repair your QuickBooks Desktop for Windows.
When everything looks good, you can read through this article on how to swiftly match your accounts in QBDT: Reconcile an account in QuickBooks Desktop.
Please keep me posted if you need further assistance managing your bank accounts and transactions. I'll be around ready to back you up. Keep safe and have a good one!
