Stacey81... Am hoping to call that number later today.  Is your connection still working? We just received yet another email from WF apologizing for the 324 error and they are working on it.  But yours got fixed, make sense?!?! :(  So I called that number and the person had no idea about a connection issue and said she doubted she could help, and she did not, said it is a QBO issue!  Perhaps I will keep calling WF and hope to reach the same person you did!