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Replying to:
Rick-StGeorgeSF
Level 1

Multi-factor authentication effect on QB Online Navigation

My Bank login recently required 2-Factor Auth. QB Online allows me to enter the 2nd factor password when I press the 'Update' button and successfully pulls the transactions from the bank accounts. HOWEVER, when I navigate within the QB Online application to certain places, say "Categorized' to see my previously categorized transactions for a Bank - it hangs for a very long time (3-5 minutes) and finally brings up the Categorized transactions list. This did not happen before 2-Factor Auth was involved. Could clicking on certain navigation items in QB Online attempt a connection and hang due to the Bank interface expecting 2-Factor and then time out before displaying contents? AND if so how can that be turned off so that ONLY clicking on the 'Update' button  which invokes the connection to the bank trigger a bank connection and nothing else?

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