@dmc32021 I knew things might be changing with Wells Fargo because I was seeing different error codes & their website has been redesigned.  So I thought it would be worth it to try another browser, which hadn't worked before, and I don't know if I was actually in private mode.  It reconnected seamlessly.  When I checked it on my usual browser, it looked the same, connected.  Can't say I've ever been so excited.