I already tried that and many columns did not match up.

So what I need is for the automatic bank feed to be fixed. It worked fine for a year. It stopped working on February 9th. You've admitted it is broken and that you have a ticket open to fix it. I was told by a QB support rep in chat that I was added to this ticket.

But I've not received any update and it is still not working.

I've talked to 3 chat reps today and none of them can find the "investigation" referenced above. 

It's frustrating just how bad support is from Intuit. This is how any problem goes. These forums are full of the same sort of experiences. I can't imagine going home each day and feeling good about the job you are doing.