Joining the thread to help with your banking-related question, Kclark112.
A single bank transaction should only be shown or an expense or a income in the Bank Feeds Center and not both. Please know that the data reflected in the Bank Feeds Center solely relies on the data that's shared by your bank.
You'll want to reach out to check why the deposits are also shown as payments. In the meantime, you can exclude the transactions showing as payments. Here's how:
- Go bank to the Bank Feeds Center.
- Select the bank account by clicking Transaction List.
- Look for the transaction and check the box before it.
- Click the drop-down list beside Batch Actions, then select Ignore.
- Select Yes.
More details about this process are shared here: Add and Match Bank Feed Transactions in QuickBooks Desktop.
Allow me to share more articles if you need more references when working in the Bank Feeds Center:
I'll be around if you need anything else. Just reply to this response or post more questions in the Community so we can offer our help again.
