I hope you're doing well there, @caboyd5101. 

I appreciate you for posting here in the Community about the missing Chase Credit Card transactions.

I'll help make sure you'll get the right support to help resolve this online banking issue. 

I've checked the status of the ongoing investigation about this issue, and it's still in progress. Since some customers are still encountering this issue, our engineers are actively working on an permanent fix. 

I'd recommend contacting our QuickBooks Desktop Support Team. They can add your company to the notification list so you can stay updated. You can follow the steps above provided by my colleague, @Rose-A, on how to contact our support team. 

Thanks for your patience as we continue working toward a resolution. Let me know if there's anything else I can do for you. Just remember, we're always got your back, @caboyd5101.