Thank you for following up on this thread. ksjoseph.
Allow me to take over and provide you with some information about importing credit card files in QuickBooks.
We would like to inform you that this has already been escalated and we are working with them to get this issue corrected as quickly as possible. Although I don't have a specific time frame as to when and how this will be mediated upon, rest assured that this is being looked into.
I’d encourage you to contact our phone agents and have them attach your case to INV-24949, so they can add your account information to the notification list. That way, our engineers can send you updates via email when they are available.
Also, I can pass along all the feedback you have to the appropriate channels so you're able to reach a point of resolution as quickly as possible.
You can get our most-up-to-date contact number here:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
I wish you continued success. Let me know if you have any other questions. Have a good one!
