Hi, @TColumbia.
Thanks for taking the time to reached out to us. Allow me to help provide some additional information about the Chase bank duplicate transactions issue.
I've check the status of the investigation about this issue and it's still in progress. As much as I would love to provide you the specific date of when this will be resolved, right now we still haven't received any updates yet.
Rest assured that our engineers are currently investigating and working on an immediate fix. I also encourage you to reach out to our Customer Care Team to add your account to the list of affected users. This way, you'll be notified of any updates on the progress on the investigation via email.
Here's how you can contact our phone support:
- Sign in to your QuickBooks Online company.
- Select Help at the top right.
- Select Contact Us to connect with a live agent.
We appreciate your patience as we work through this. If there's anything else I can do for you, please let me know. I'll be around to help you out.
