Thank you for taking the time to try to resolve my problem.  I have been on the phone with agents so many times and none have a resolution, however, all your resolutions have to do with bank feeds.  I stopped using bank feeds two years ago as I find they create more problems then they resolve so the missing transactions are not due in any way to bank feeds but have something to do with American Express, the ability to "transfer" funds and QuickBooks database.  After trying many different resolutions and still having to put all the amex transactions back in from almost the beginning of the year, I tried putting them in as a check deposit instead of a transfer and that worked.  There is some glitch with American Express and the transfer process in quickbooks desktop.  As usual, Quickbooks is almost good but lacks knowledge of it's own database, reports are "just a tad" short of all the information you need unless you make up the report yourself and progressive invoicing is "not quite there" yet.  Perhaps a little effort by quickbooks to resolve some of their "shortages" instead of hiring agents without the expertise to help would be in order.  Thanks for trying though, it's appreciated.