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Thanks for making sure the transactions aren't duplicated, Christine. I want to stop this from happening to you.
I have a solution that will work in your uncleared transactions. That way, they'll be eliminated from your bank streams.
It seems that you've already checked the necessary details and followed the steps to solve the outstanding invoice issue. With this, I'd recommend contacting our Customer Care Team. Our experts can view your bank flows in a safe place and send a ticket to our engineers to further investigate if needed.
- Go to the Help menu, then click Contact Us.
- Type your concern in the box and tap Let's talk.
- Choose either Get a call or Start a chat.
- Complete the required data and submit the request.
Make sure to contact them within business hours to ensure a swift response.
You can also exclude the transactions to remove that on the For Review page and reports.
Discover these articles below on how to troubleshoot specific bank errors and manage your chart of accounts in QuickBooks:
- What to do if you get a bank error or can't download transactions in QuickBooks
- Learn about the chart of accounts in QuickBooks
Leave a line if you have follow-up questions about your banking flows. I'm happy to answer any questions you may have. Remain safe, Christine.