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Replying to:
Kristine Mae
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Good day, Robert_dinero.

 

You don't have to apologize. As much as possible, we don't want to see our customers inconvenienced. We are always striving to create a positive customer experience.

 

Regarding your concern, we've been partnering with Chase to help find a solution. And, they're planning to release a fix this week. 

 

Keep in touch if you need our help. We're always here for you. 

 

 

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