Hello there, @jeaneous.
I understand the impact of any delay in resolving this bank updates concern. Banking related concerns usually require troubleshooting steps that need to be performed more than one attempt.
Currently, our Product Developers are currently working on releasing a permanent fixed for this. As soon as updates are available, this will be applied directly to your account. In the meantime, please follow the work-around provided by my colleague, @LilyC.
For you to be added on the affected user’s list, I’d recommend contacting our Customer Care Team. Rest assured, you’ll receive an email notifications once updates are available.
Here’s how to contact us:
- Go to: https://help.quickbooks.intuit.com/en_US/contact.
- Choose your QuickBooks Product.
- Select your QuickBooks version.
- On the Contact Us page, click a topic.
- Click on the Get Phone Number button to see the support number.
Updates about this ongoing concern will also be posted through this thread. We appreciate your patience while we continue working on this. I’ll be around if there’s anything else you need.
