If it is so simple not sure why I have been working on this for 2 hours.   When I type in the export URL that is stated in the instructions I don't get the same thing appearing as what the help article shows.  I get no option to download a migration tool as I'm trying to move the online QuickBooks to the desktop which is another issue on its own. There should be something to advise customer about this as I would have rather used the desktop version instead of online if I needed to migrate data. 

Once I type in the export address as indicated the only thing that comes up is the following "You can also export to excel to get the data .   This is extremely frustrating that I'm following exactly what is stating to do and I'm getting something completely different, I can't find anything at all in the instructions to export if this appears do this.