Why is no one answering my actual question?

I have been sent this same answer 5 times.  I am not using a Mac so that solution is moot.  I cannot open the QB's file anymore.  I no longer am given the option to save the file when I download from bank.  That is what I am tryng to solve.  It goes directly to QB's without the option to save or import;

CAN I GET THAT OPTION BACK?

This is the question I have been asking.