Thanks for getting back here in the Community, @randi-smith-kw-c. I'll make sure you can add your cash transactions into QuickBooks Self-Employed (QBSE).
To get rid of this problem, let's perform a few browser troubleshooting solutions to get the missing option back in QBSE.
You can open a private or incognito window and use it to access QBSE. Sometimes the cache stored in the system can cause the product to misbehave. Check out these keyboard shortcuts:
- Google Chrome: press Ctrl + Shift + N
- Mozilla Firefox: press Ctrl + Shift + P
- Safari: press Command + Shift + N
If you're able to see the Add transaction using a private browser, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to get a clean slate for your browser. Otherwise, using another supported browsers can be a good alternative too.
If everything's good, you can follow the steps provided by my colleague, Jessica_young above to add you cash transactions manually.
For additional reference, you can check out this article: Manually add transactions in QuickBooks Self-Employed.
I'm also adding these helpful articles to help you manage your QBSE account:
Tag me in a comment below if you have other questions about manually adding cash transactions in QBSE. I'll be around to help you out further if you need it. Have a wonderful day!
