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Replying to:
MichaelDL
QuickBooks Team

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Hi there, 4comp and MfB.

@4comp, in order to be given e-mail updates, your QBO company needs added to the affected list. This list helps the developers stay up-to-date on the scale of any given issue. I can't take this information in a public space like the Community, so I'd recommend reaching out to the QuickBooks support team to make sure you're included. You can find their contact information at the link here.

@MfB, I appreciate your continued patience while this gets resolved. Banking feed issues like this are the result of financial institutions like Chase constantly updating their websites and security measures to meet the ever-changing world of business technology. When these updates occur, QuickBooks has to change the way it interacts with that bank in order to keep things importing smoothly. It would seem this particular change with Chase has created some technical barriers that are taking longer than usual to work around. Rest assured, once you're added to the list, you'll be the first to know once a resolution is found.

If either of you need a hand with anything, feel free to reach back out. I'm always here to help.

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