Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results forΒ 
Search instead forΒ 
Did you mean:Β 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.

Reply to message

View discussion in a popup

Replying to:
dromesburg
Level 1

Reply to message

I have Capital One Spark account, so I don't have online banking access in Quickbooks Mac 2016. Up until Sept 2018 I could import the download .qbo file from capital one. Since Sept 2018, to simply click on the file, which would import, no longer works. I did check the ACCTID in the file as Matt had mentioned and the ACCTID is the same in both Quickbooks and the .qbo file as well. I am very small starting out, so even if I download and try to import 1 month of transactions, Quickbooks crashes, regardless. I checked the details for my checking account, which is this same capital one account and online access is disabled because naturally capital one spark isn't in the list of banks with online. Are there any other solutions that perhaps I have overlooked?

Need to get in touch?

Contact us