did what you said deactivated old acct and set up bew one, when I click on the QBO file to download transacrions it still says QB does not have an online account to handle these transactions...

It asks to use and existing account whichbis not on the list or create a bew one. 

I want the charges to go into the same ledger so I do not want to create a new account.

What do I do to get the transactions to populate in the cc account?