Hi there, @BaseballFan,

All you need to do is get in touch with a specialist from our Customer Care Team. The specialist will ask a few questions to verify your account, such as the company ID and email address.

You will receive email notifications about the status of the issue once you’re added to the list. Please check your email from time to time and make sure the notifications are not going to the spam or junk emails.

Stay in touch with me if you need additional information.